Foodservice distributors and chemical and machinery manufacturers alike can differentiate themselves by offering foodservice end users value-added services ranging from employee training assistance to information on the latest regulations of food safety to technology-enabled efficiency and labor-saving devices. End users in restaurants, hotels, and other foodservice settings are challenged to remain efficient, compliant, and profitable on a regular basis. Distributors or chemical suppliers that offer cleaning chemicals, tools, or machinery to help end users with these issues are seen as valued partners, and loyalty is developed as a result. For example, foodservice distributor Gordon offers a foodservice regulatory compliance program, including online training modules, webinars, and nutrition resources that helps keep their customers coming back to them. Continue reading
The education segment is not the largest in the jansan market, but is expected to grow due to increased penetration of contract cleaners at schools that were primarily self-maintained in the past. To identify the key purchase factors in K-12 education, Kline has conducted a survey among jansan professionals serving this segment.
Child and worker safety is a cornerstone of the schools purchasing decisions when choosing a cleaning chemical brand. Several manufacturers have stated that their green products are in most demand in schools. The findings from our recent surveys are unexpected.Continue reading
The industrial and institutional cleaning wipes market presents opportunities for companies to tap into this growing segment. All major end-use segments are expected to increase consumption of wipes, reflecting the need for superior cleaning products and to maintain clean and healthy facilities. The ease of use and convenience that wipes offer end users will contribute to future growth across all end-use segments, largely for general-purpose wipes. End-use segments, such as healthcare facilities, food service, and schools and universities, will continue to emphasize the importance of clean surfaces and hands in order to minimize germs and illness at their facilities. Wipes are expected to play a key role in this goal.
Once extremely resistant to change, food service distributors are joining the tech movement in response to the market’s maturity and competition from other sources. To increase brand loyalty and profitability, food service industry suppliers are also offering a wide selection of customized business solutions and cloud-based platforms. In this blog post, we take a closer look at some of the market leaders, as well as the value-added services they offer.
Kline is now working on our largest I&I market study, Janitorial and Housekeeping Cleaning Products: U.S. Market Analysis and Opportunities, and we have uncovered several trends that will significantly change the market in the near future.
Rising labor costs with minimum wage increases are driving industrial and institutional (I&I) end users to cut back on costs, which includes less spending on cleaning chemicals and/or reduced frequency of performing certain cleaning tasks. There is also some growth in private-label cleaning chemicals as end users seek low prices and value from their jan/san products. There are cycles of outsourcing and doing the work in-house among end users, such as office buildings and industrial parks. Continue reading
Operating under tight budget constraints, many small businesses are purchasing jan/san chemicals from retailers as they offer convenience and value pricing. While the majority of jan/san chemicals are sourced from janitorial supply and paper distributors, there has been an increase in sales through retailers for these products. In this article, we profile three retail channels that are emerging as popular sources for jan/san chemicals and examine their appeal to small business, contract cleaners, and other institutional end users.Continue reading
Over the past several years, there have been many high-profile mergers and acquisitions in the U.S. jan/san market, such as Ecolab’s acquisition of Swisher Hygiene and Sealed Air’s acquisition of Diversey. However, as these businesses are being integrated into their larger parent companies, the portion of the business that does not match the parent company’s core strengths or vision for the future are being divested. According to Kline’s data, the 10 leading suppliers of jan/san cleaning products account for 37% of total sales in 2014. The market continues to change, with companies strengthening their positions in their usual segments, as well as entering new segments through mergers and acquisitions.Continue reading
Last week, Kline attended the ISSA Interclean Show in Chicago, and it was great to see so many exhibitors and clients. It seems that the industry is starting to catch up to technology with the release of floor care robots. Sealed Air Taski’s Intellibot Aerobot 1850 and Minuteman’s Autonomy Roboscrub machine were of the more prevalent robots roaming around and cleaning floors. In addition to being a first-time exhibitor at the show, the Autonomy by Brain Corp. product won the “Innovation of the Year” award from ISSA. The company’s concept is to further the knowledge towards autonomous, machine-learning systems. Continue reading
In the presence of many infectious diseases, consumers understand the important role hand hygiene plays in maintaining good health. The public has become more aware about frequent hand washing as a tool to avoid viruses and the spread of germs, which has resulted in an increased frequency of handwashing. Sales of professional-use hand care products surpass other professional cleaning chemicals, growing at 3.6% in 2015 to nearly $1.5 billion at the end-user level.
For many years, floor care machinery and cleaning chemicals have been complementary goods, together dealing with cleaning issues and adding value for end users. However, some suppliers have introduced new machinery that do not require chemicals to effectively perform cleaning tasks. To understand this market trend and find out whether it represents a threat to cleaning chemicals suppliers, we interviewed Laura Mahecha, Kline’s Manager of Industrial & Institutional (I&I) Cleaning Products Practice.Continue reading