As we are all acutely aware, 2020 was a year like no other. The COVID-19 pandemic affected all aspects of everyday life, and it certainly took a toll on the salon industry. Interestingly, the year started out on a promising note: Kline PRO Pulse reports that for independent salons, January and February product sales indexed at just over 100, and service revenues stood at 96% of the prior year. After this, everything changed. Mass closures, including salons, began in late