Technology advancements such as AI, robotics, and IoT are transforming cleaning operations, while sustainability pressures are driving demand for greener, more efficient solutions. Professional cleaning products and practices that conserve water and lower carbon emissions are gaining priority across the industry. In light of these shifts, understanding the voice of the end-use customer is essential.
Through a combination of in-depth surveys with end-use decision-makers and comprehensive analysis based on extensive B2B interviews with suppliers and distributors, Kline + Company provides customers with a holistic view of the market and enables businesses to stay competitive, anticipate demand, and align strategies with emerging trends in facility cleaning.
Unparalleled network of end-use decision makers
55
years of tracking the professional cleaning industry
Each analysis including
500-1,000
structured surveys of end users, plus in-depth B2B interviews with suppliers and distributors
Market Intelligence
Our strength lies in three key areas, each featuring in-depth market analysis with segmentation by product type, end use, and suppliers, along with five-year forecasts.
Gain insights into critical buying factors, usage trends, product form preferences, and anticipated spending changes for each market segment, with competitive analysis including profiles of major suppliers for each study.
Advisory Services
Market Assessment
Project Example
Hospitality Dispensers for Hand and Body Washes
The Challenge
To understand the market size, sales by brand and supplier, the breakdown between single-use and dispenser products, and the split by hotels, motels, lodging establishments, and rental market.
The Solution
Provided recommendations and insights that aided in identifying market opportunities and pinpointing areas for growth. This work helped the client develop targeted strategies, enhance product offerings, and position for success.
Brand Perception
Project Example
Understand How One Brand is Perceived Against Competitor Brands
The Challenge
To identify how a brand was perceived by cleaning professionals compared to competitors, and which end-use segments could be targeted for growth strategies.
The Solution
Designed a custom survey to compare the brand against key competitors across all major end-use segments. As a result, we were able to provide data-driven recommendations grounded in the survey’s findings.
Product Feature Prioritization
Project Example
Understand How One Brand is Perceived Against Competitor Brands
The Challenge
To assess the importance of product features for several new concepts from the perspective of foodservice managers, operators, and employees.
The Solution
Developed a custom survey to evaluate cleaning concepts and gather insights into pain points and needs in foodservice establishments. As a result, we provided recommendations to help prioritize the development of the most desired products.
Explore Key Insights
The latest “State of the Industry” report from the National Restaurant Association...
Inflation has had a negative impact on the professional cleaning business of...
Sales of floor care products have started to rebound in 2021 and...
Seemingly overnight, the pandemic forced the professional cleaning industry to jump from...
Industries are adopting robots in varying degrees; the automotive industry, for example,...
The annual ISSA Show in Dallas featured hundreds of exhibitors displaying their...
Connect with us
Connect with Kline to learn more about how our industry expertise and extensive network of professional end-use decision makers can help you address business challenges, exploit opportunities, and create a successful strategy for the future
