Sustainable Cleaning USA

I&I Professionals Value Sustainable Cleaning Solutions

Results from Kline’s large-scale survey of professional cleaning end users conducted with nearly 1,100 respondents indicate that green/sustainable cleaning products are important and valued among these customers.

  • 69% of those surveyed perceive green cleaning products to be equally or more effective than traditional cleaning chemicals.
  • 48% of the sample are willing to pay up to 20% more for green cleaning products, compared to traditional cleaning chemicals.
    • There appears to be more willingness to pay a premium for sustainable cleaning products among education, government, foodservice, and hospitality end users.
  • 59% rely on third-party green certifications on product packaging or websites to identify green cleaning products, while significantly less importance is placed on brand name, images, advertising, or promotions.

Continue reading

Foodservice Cleaning Products

When it comes to foodservice cleaning products, food safety compliance is paramount for end users

Kline has surveyed nearly 750 end users, including those in the restaurants/hospitality, healthcare, industrial, retail, and education sectors, for the 2017 edition of its well-regarded Foodservice Cleaning Products USA study. The results confirm the importance of food safety compliance in commercial kitchens and food preparation areas. Among end users of foodservice cleaning products, food safety compliance was the single most important trend impacting their business. Employee training and compliance in relation to cleaning and guest experience ranked a close second. Minimum wage increases, green cleaning, and IoT and smart/Internet-enabled warewash machines held secondary importance. Social media and its impact on the business, such as Yelp, Open Table, and other reviews/images, was the least important trend among foodservice cleaning products end users.Continue reading

Foodservice settings are challenged to remain efficient

Enabling Efficiency: New Value-added Services for the Foodservice Segment

Foodservice distributors and chemical and machinery manufacturers alike can differentiate themselves by offering foodservice end users value-added services ranging from employee training assistance to information on the latest regulations of food safety to technology-enabled efficiency and labor-saving devices. End users in restaurants, hotels, and other foodservice settings are challenged to remain efficient, compliant, and profitable on a regular basis. Distributors or chemical suppliers that offer cleaning chemicals, tools, or machinery to help end users with these issues are seen as valued partners, and loyalty is developed as a result. For example, foodservice distributor Gordon offers a foodservice regulatory compliance program, including online training modules, webinars, and nutrition resources that helps keep their customers coming back to them. Continue reading