The commercial cleaning industry’s essential workers have been at the forefront of the fight against COVID-19 by keeping facilities clean and providing improved hand hygiene for building users. And those jobs have become more extensive ― during the summer of 2020, Kline surveyed over 500 I&I end users and found that:
- 75% have increased the number of locations where hand sanitizer is available at their facilities
- 57% have increased the frequency of cleaning
- 43% have increased the use of antibacterial hand soaps
- 43% have converted hand soap dispensers from manual to touch-free
When asked how long they expect these changes to remain in place, 33% indicate into 2021, 22% have no expected time frame for changing back, and 18% said until there is a vaccine or treatment for coronavirus.
Many end-use segments and product categories witnessed increased consumption of cleaning products in 2020 due to the outbreak of the pandemic. Although many of the end-use segments such as schools, colleges, universities, office buildings, and lodging establishments remained closed during the lockdown period, they continued to stockpile cleaning products and clean their facilities.
However, healthcare facilities such as hospitals, assisted living facilities, and nursing homes have seen a significant increase in overall consumption of most cleaning chemicals due to increased cleaning frequency, patient loads, and more attention to deep cleaning to protect vulnerable patients or residents.
These health care end-use segments will especially increase consumption of certain hard-surface cleaners including disinfectants and sanitizers (ammonia, bleach, alcohol, quaternary alcohol, and hydrogen peroxide); hand care products including foam and liquid hand soaps; and instant hand sanitizers.
Meanwhile, the janitorial cleaning industry has seen significant increases in germicidal product categories that keep surfaces and hands clean. Much of the spike in demand has come from the healthcare sector. Even after COVID-19 vaccines are available, the consumption of germicidal category products will remain moderately high as end users continue to clean for health rather than appearance even after the threat of COVID-19 subsides.
For detailed five-year forecasts by product category and end-use segment, refer to Kline’s Janitorial Cleaning Products: Impact of COVID-19 on the U.S. Market report. For regular updates and analysis of timely topics pertinent to the I&I market, discover the KlinePULSE: Industrial and Institutional Cleaning Industry Trends subscription service. For more information, contact us.