Holiday Foot Traffic, Beauty Retailer Tracking

Holiday Foot Traffic in Beauty Boutiques Down 45% in 2020

As the beauty industry approached its most important shopping season of the year, there was ambiguity regarding what the final picture would look like for single-brand retailers like Lush and Bath & Body Works, which are renowned for luring consumers with exclusive in-store experiences, desirable promotions, and giftable items. Now, after the holiday months, Kline’s analysis of foot traffic data from SafeGraph reveals that holiday foot traffic for this channel of the beauty industry was down 45% in November and December. Despite this significant drop, sales did not decline as significantly, courtesy of higher consumer spending and stocking up during visits. Continue reading

Driving Sales Through Brick-and-Mortar Beauty

While e-commerce continues to be a staple in the shopping habits of many consumers, brick-and-mortar retailers are combating this by offering consumers exclusive, experiential opportunities available only in stores. According to our recently published report, Beauty Retailing: U.S. Channel Analysis and Opportunities, retailers are utilizing immersive shopping to lure consumers back into stores.Continue reading

U.S. Cosmetics and Toiletries Market

U.S. Cosmetics and Toiletries Market Going Full Steam Ahead

It is that time of the year again, and we’re excited to announce the 44th edition of our annual Cosmetics & Toiletries USA flagship report, in which we take a close-up look at the ever-changing beauty industry to reveal its latest trends and dynamics. The report is very detailed but easy to navigate and answers a plethora of questions, some of which the report’s project manager, Naira Aslanian, is answering in the interview below.

  • What changes have taken place in the beauty and personal care market in the past year, and what do these changes mean for the marketers?Continue reading
Brick-and-mortar Retailing

Brick-and-mortar Retailing Still Alive and Growing

The face of beauty retailing continues to change with new brick-and—mortar approaches, along with more competition from online disrupters, such as Amazon. The major beauty specialty stores, such as Sephora, Ulta, Bluemercury, and CosBar, continue to grow, introducing new formats, services, and brands. Department stores try various tactics to expand their beauty sales, including in-store boutiques, while mass retailers, including Target and Walmart, up their game in beauty. Continue reading

NYX Store Image source: Retail Insider

Optimizing the Beauty Omnichannel: NYX’s Success Story

NYX Cosmetics is a brand that has historically been ahead of its time when speaking about its approach to retail. As a result, this makes the brand a fantastic example of how an omnichannel approach to retailing is necessary in today’s current beauty retail environment.

The brand started off as an e-commerce business, appealing to vloggers before they became mainstream. After help from the digital world and the brand’s appeal became more well-known, NYX Cosmetics continued to launch into different brick-and-mortar mass stores, keeping the brand’s identity alive, even in a new selling format. Continue reading

Beauty Retailing

The Future of Beauty Retailing is a Mix of Internet, Specialty, and Boutique

It is an interesting time to be a brand in today’s beauty retailing environment. While retail is a unique experience for every brand and each brand must assess where their consumers are shopping, Kline’s latest Beauty Retailing: U.S. Channel Analysis and Opportunities study finds that there has been a shift in where consumers are shopping for cosmetics and toiletries. Among these market-moving channels, it is evident that there are sub-channels that will continue to push growth of the industry forward. Kline predicts that the sub-channels that will grow the strongest during the forecast period are the Internet, cosmetics specialty stores, and vertically integrated specialty stores.Continue reading

The Body Shop

The Body Shop – History or Future in L’Oréal’s Pocket?

The Body Shop’s future ownership is being highly discussed after rumors that the giant is reportedly interested in selling the brand after a decade of ownership. L’Oréal acquired the company in 2006, but has been struggling with it ever since, despite its overall robust corporate performance. Once seen as a good opportunity to enter the vertically-integrated specialty channel, the sole channel in which L’Oréal was not yet present, The Body Shop is nowadays the only boutique beauty retailer chain in the United States among the top 10 that registered a sales decline in 2016, according to Kline’s Boutique Beauty Retailers: Channel Analysis and Opportunities report.Continue reading

Beauty Department Stores

The Future of Malls: Experience Centers

The future of malls has been and is still being hotly debated, as anchor stores, which have historically pulled customers into shopping at malls, have slowly but surely been losing traction with consumers. These anchor stores of course are department stores, which is the slowest growing channel in beauty in 2015, according to our Cosmetics & Toiletries USA report. Iconic staple brands, such as Clinique, Estée Lauder, and Lancôme, which typically drew shoppers to department store counters, have expanded their distribution to retailers like Ulta and Sephora, which are stores resonating with younger consumers. As some of the largest department stores, such as Macy’s, Sears, and JCPenney, continue to close locations, what remains the more overarching question—how will the locations that remain open increase foot traffic and sales?Continue reading

Best of Beauty in 2016

Taking a Look Back at the Best of Beauty in 2016

As we enter 2017, we wanted to share with you our most appreciated initiatives through 2016. We covered an array of new trends from bond builders in the global salon hair care market to barbershop trends in Europe. We continued our coverage of the dynamic and important markets through our well-regarded report series: Beauty Devices Global, Natural Personal Care Global, Professional Skin Care Global, Salon Hair Care Global, and Professional Nail Care Global. We also expanded our portfolio to cover the fast growing channel of boutique beauty retailers in four dynamic markets, as well as one of the most talked about trends in the United States—Korean beauty. We also introduced our legendary Cosmetics & Toiletries USA in a new and interactive format to enhance your experience while browsing this insightful study, which is often called the “industry bible” by industry professionals.Continue reading

Free Webinar: Behind the Remarkable Success of Freestanding Beauty Stores

Free Webinar: Behind the Remarkable Success of Freestanding Beauty Stores

Decoding the channel in France, the United Kingdom, and the United States.

The boutique retailer channel is one of the fastest growing channels in the beauty industry, being a hotbed for various brands that are looking to create a more personalized and unique shopping experience. Many of the players here, such as Lush, Kiko, and Rituals, are seeing double-digit increases each year, which is far ahead of the beauty industry’s average.Continue reading