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Kline Retail REnaissance Holiday Tour in SoHo Banner December 2018

Complimentary Report – Kline’s Retail Renaissance Holiday Tour in SoHo Ho

Over the last few months, a flurry of beauty boutiques, pop-up shops, and online behemoths (we’re looking at you, Amazon) have quietly (or not-so-quietly) debuted in the Nolita and SoHo neighborhoods of Manhattan, adding to an already vibrant beauty retailing scene. We had an opportunity to check some of them out — join us as we embark on our retailing adventure! To download this report, please follow this link:

Autonomous Vehicle

Where Can an Autonomous Vehicle Get an Oil Change These Days?

As the autonomous vehicle (AV) space continues to evolve and vehicle OEMs and mobility providers make announcements about million and billion dollar investments and initiatives, it is important to understand from a commercial perspective just where/how/why/when these vehicles will be serviced and the impact on suppliers of branded aftermarket engine oil and related lubricants.

Waymo, a business unit of Alphabet, announced on December 5, 2018 that it is launching a commercial self-driving, ride-hailing service in Phoenix, Arizona called Waymo One.

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Synthetic Lubes Market

A Retail Giant Set to Shake Up Synthetic Lubes Market

The latest edition of Kline & Company’s Global Synthetic Lubricants Report reveals that the growing synthetic lubricants market is attracting attention from an unexpected newcomer.

Report Manager David Tsui explains why current industry players should be concerned about the growing number of premium private label (PPL) branded products that are coming into the market.Continue reading

Energy conservation and effluent management systems prevalent among commercial laundries

Energy conservation and effluent management systems prevalent among commercial laundries

Kline’s latest I&I cleaning study, Laundry Chemical Products U.S.A.: Market Analysis and Opportunities, was published in September and contains a wealth of information on market sales, growth, forecasts, and insights from more than 500 structured surveys of professional end-use decision makers.

Commercial laundries were asked the importance of various emerging trends, and 55% rated energy saving/conservation as very important. Washing machine servicing is very important to 47% of commercial laundries.  New sources of revenue from more rental activity is rated third, with 45% giving it very important ratings. Cold water washing is aligned with energy savings and is rated fourth in importance.Continue reading

U.K. Salon Hair Care Brands

U.K. Salon Hair Care Brands Follow the Retailing Route

Retail has become a serious consideration for many professional hair care brands looking to build awareness and increase sales. While some salon hair care players are still deciding whether to follow this new path or remain loyal to the salon distribution model, others have already turned it into success stories. As we’ve just published the United Kingdom volume of our Professional Hair Care Retailing: Channel Analysis and Opportunities report, take a closer look into this new trend with some key learnings:Continue reading

commercial cleaning products

Understanding professional end users’ perceptions of commercial cleaning products helps Kline’s clients thrive

Kline’s Industrial and Institutional practice offers a diverse portfolio of studies that provide market size and segmentation estimates on market segments including janitorial cleaning products, foodservice cleaning products, laundry chemicals, I&I cleaning wipes, I&I hand care, and floor care pads and tools. Our newest offering, Foodservice Cleaning Products in Europe, is expected to be published in 2019 and offers a full assessment of warewash chemicals, surface cleaning, and hand care used in commercial kitchens and foodservice areas in France, Germany, and the United Kingdom.   Continue reading

Professional Skin Care 2018 U.S. and Europe Growth

Professional Skin Care 2018 Preliminary Results Show Impressive Growth for U.S. and Europe

The professional skin care market in Europe and the U.S. continues to register strong growth in 2018, according to our soon-to-be-published Professional Skin Care Global Series report. The increase in both these markets is mainly driven by the medical and retail channels, and consumer demand is high for products containing retinols, hyaluronic acid, and vitamin C in both markets.

The professional skin care market in Europe continues on a steady growth trajectory, completing another dynamic year in 2018 and registering higher growth than the year prior. The U.K. registers the highest growth of over 6%, followed by Poland. However, all other segments comprising smaller markets, including Scandinavia and the Nordics, register strong growth in 2018.


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Independent OTC Companies

Spotlight on Fast-Growing Independent OTC Companies

Unlike most of the large, traditional OTC players, small, independent OTC companies have recently recorded double-digit sales growth.  These companies often outpace market growth by offering unique brands, uncommon and often natural ingredients, focused distribution, and a strong online presence, frequently combined with compelling digital marketing that resonates with today’s OTC consumers.  Identifying these market disruptors and learning the factors that make them resonate with consumers and retailers is crucial. Continue reading

Kline Pro Salon Industry Database

Unique Salon Industry Database Kline PRO Now Reveals Transaction-Based Product Sales and Service Data in United Kingdom and Ireland

PARSIPPANY, NJ – November 19, 2018 – For the first time ever, the professional salon industry can access transaction-based sales data from salons in the United Kingdom and Ireland. The just-published Kline PRO United Kingdom and Ireland editions are extensions of the highly regarded Kline PRO platform that covers the United States and enables users to access the latest performance data on the professional hair care industry. Based on actual salon transactions, it yields category, brand, and product-level sales and service data on a quarterly basis.

 Accounting for 30% of salon revenue, hair coloring services are crucial to the life of salons in the U.K. Kline PRO shows that within these services, highlighting remains the leader in hair color revenue. Meanwhile, balayage/hair painting has had the biggest impact so far this year, with 22% more transactions and a 29% increase in revenue. The average price of the service rose from £61.63 to £65.11.

Stand-alone bond builder treatment services also saw a double-digit rise in revenue. “This is not really surprising given that it has become a necessity due to the current trend of hair color extremes,” comments Paula Gottdiner, project manager at Kline. “What is somewhat surprising is that the average price fell by 2% to £17.29. This could be attributed to the recent influx of products that can be used to provide the service.”

Other segments of the treatment services category did not fare as well. Clarifying treatments were down 28%, followed by scalp treatments at -20%. Thinning hair treatments took the biggest hit at -40%.

Comparing the first half of 2018 to the first half of 2017, product sales through salons in the U.S. and U.K. are down in all categories, resulting in an overall decline of 7.5% and 9.8%, respectively. Ireland, on the other hand, was up 3.7% in total; the only category that showed declining sales (by 3%) was conditioners.

Products designed to provide color-related benefits are in demand. Shampoos for color care comprise 25% of all category sales. The current number-one item is Wella Professionals Color Save Shampoo. Three of the five top new shampoo items in Q2 2018 focus on color: Schwarzkopf’s Blondme Blush Wash Strawberry and Blush Wash Lilac, along with Redken’s Color Extend Blondage shampoo.

In Q2 in the U.K., the kits/promotions category posted revenues that were 3.2% higher than last year. The data showed that Nioxin, the second-leading brand in the category, was driving this gain with a 26% increase; this may explain why in-salon treatments for thinning hair are down, as consumers are using at-home treatments. Interestingly, Private Label appeared in the Top 10 company rankings for every category, which is pointing to the fact that salons are willing to try what has brought success for retailers.

Kline PRO brings these insights and many others, allowing subscribers to learn about the latest drivers and trends by category, the leading marketers of salon hair care products, service revenues, transaction counts, and average prices. REQUEST A FREE DEMO to see what the database can do for your business.

Kline PRO provides an unbiased view of the performance of the professional hair care industry based on hard, transactional data collected from a panel of thousands of salons. The service is delivered quarterly. A rolling historical database covering eight quarters is maintained so that users will have the ability to do full year-over-year comparisons. This program covers register transactions (salon retail) and services. Data is reported on both the unit and dollar levels.

About Kline & Company
Kline is a worldwide consulting and research firm dedicated to providing the kind of insight and knowledge that helps companies find a clear path to success. The firm has served the management consulting and market research needs of organizations in the chemicals, materials, energy, life sciences, and consumer products industries for over 50 years. For more information, visit

New Territory: Kline PRO Arrives in Ireland and the United Kingdom

New Territory: Kline PRO Arrives in Ireland and the United Kingdom

Finally! For the first time ever, transaction-based sales data for the professional salon industry is available in the U.K. and Ireland. Just this month, we published Kline PRO UK and Kline PRO Ireland, which are extensions of our well-established and highly regarded Kline PRO platform that already covers the United States. We caught up with Paula Gottdiner, Project Manager, to discuss early findings.
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